ONLY THE FRENCH VERSION OF THE GENERAL TERMS AND CONDITIONS IS LEGALLY BINDING.

 

Article 1

Unless there are mandatory legal provisions to the contrary, these general conditions apply to all the activities of SRL Distillerie de l’Ambassadeur. The present general conditions, as well as any special conditions of SRL Distillerie de l’Ambassadeur, are deemed to have been accepted by its buyers and suppliers, even if they contradict their own general or special conditions. Any deviation from these conditions must be noted in writing and notified by a person authorised to bind SRL Distillerie de l’Ambassadeur.  The Customer is deemed to have read these general conditions and to agree to them as soon as he confirms an order to SRL Distillerie de l’Ambassadeur.

Article 2.

Offers from SRL Distillerie de l’Ambassadeur are made without obligation. Orders are only definitive once they have been confirmed in writing and signed by a person authorised to commit SRL Distillerie de l’Ambassadeur. SRL Distillerie de l’Ambassadeur is released from all responsibility in the event of non-execution due to force majeure, strike, lock-out, etc.

Article 3.

 

Delivery times are given for information only. Unless expressly stipulated, no damages or cancellation of order will be accepted for late delivery.

The goods travel at the buyer’s risk, with the transfer of risk taking place as soon as the goods leave the warehouses of SRL Distillerie de l’Ambassadeur. SRL Distillerie de l’Ambassadeur reserves the right to invoice the goods as and when they are delivered, even if the deliveries are partial.

Article 4

The goods sold by SRL Distillerie de l’Ambassadeur are guaranteed by the manufacturer against all manufacturing defects. SRL Distillerie de l’Ambassadeur is only responsible for hidden defects unless it can demonstrate the undetectable nature of the defect. The SRL Distillerie de l’Ambassadeur’s guarantee ceases if the purchaser has not informed the SRL Distillerie de l’Ambassadeur of their complaints by registered letter within one month of the sale. The liability of SRL Distillerie de l’Ambassadeur is limited to the replacement of the goods without it being held liable for any reimbursement, indemnity or damages of any kind and for any reason whatsoever.

Article 5

Unless otherwise agreed in writing, all invoices from SRL Distillerie de l’Ambassadeur are payable in cash at the domicile of SRL Distillerie de l’Ambassadeur. Failure to pay an invoice by the due date renders all sums due immediately payable, regardless of any payment facilities previously granted. In the event of non-payment on the due date of a partial supply, SRL Distillerie de l’Ambassadeur reserves the right to cancel the balance of the order. Any costs incurred in the collection of invoices, whether amicable or legal, will be charged to the Customer.

Article 6

In the event of non-payment of an invoice on its due date and without prior formal notice, the debtor agrees to pay compensation fixed at 15% of the amount of the invoice due with a minimum of €150.00 and interest at the rate set by the law of 02.08.2002 relating to the fight against late payment in commercial transactions.

 

Article 7.

The purchaser acknowledges that the goods remain the property of SRL Distillerie de l’Ambassadeur until full payment of the invoice and its accessories in the event of non-payment on the due date.

Article 8.

The sending of the invoice showing the final balance shall constitute a request for acceptance if this has not been carried out previously. In the absence of a complaint by registered letter within twenty days of the invoice date, the order will be deemed to have been accepted definitively and without reservation.

Article 9.

In the event of a dispute, other than the recovery of unpaid invoices, the parties agree to have prior recourse to mediation by appointing an approved mediator.

Article 10.

SRL Distillerie de l’Ambassadeur will process the personal data of its buyers and suppliers in accordance with Regulation No. 2016/679, known as the General Data Protection Regulation (hereinafter “GDPR”) and the law of 30 July 2018 on the protection of individuals with regard to the processing of personal data.  The personal data processed is limited to the needs of order processing and compliance with accounting or legal obligations.

Article 11.

The parties agree that all information that is confidential in nature or identified as such by the other party shall be covered by confidentiality, including information communicated prior to the effective date of the Contract.  Each party will take all reasonable measures, at least equivalent to those taken for the protection of its own confidential information, to prevent any unauthorised use, disclosure or publication of the confidential information.

Article 12.

If one of the clauses of these general terms and conditions is declared null and void in application of a law, regulation or following a final decision by a competent court, it will be deemed unwritten, the other clauses nevertheless retaining all their effects and scope.

 

Article 13.

All disputes will fall under the exclusive jurisdiction of the courts of the judicial district of Luxembourg, even in the event of a guarantee claim or multiple defendants. However, SRL Distillerie de l’Ambassadeur reserves the right to summon the defendant(s) to appear before the court having jurisdiction over their place of business. No method of payment or execution will bring novation or derogation to the present express clause of exclusive attribution of jurisdiction. Belgian law alone shall be applicable.

 

 

ONLY THE FRENCH VERSION OF THE GENERAL TERMS AND CONDITIONS IS LEGALLY BINDING.

 

Article 1: Preamble

 

SA Domaine de l’Ambassadeur is a hotel company based in Léglise. A list of the management is available on request from the address below. The responsible editor of the site is SA Domaine de l’Ambassadeur whose registered office is located at 6860 Léglise, Rue Saint Ouen, Ebly, 8 and registered with the Banque Carrefour des Entreprises under number 0773.612.018.

Article 2: Purpose

Unless there are mandatory legal provisions to the contrary, these general terms and conditions apply to all the activities of SA Domaine de l’Ambassadeur. These general terms and conditions, as well as any special terms and conditions of SA Domaine de l’Ambassadeur, are deemed to have been accepted by its buyers and suppliers, even if they contradict their own general or special terms and conditions. Any deviation from these conditions must be noted in writing and notified by a person authorised to bind SA Domaine de l’Ambassadeur.  The Customer is deemed to have read and accepted these terms and conditions as soon as he/she confirms an order to SA Domaine de l’Ambassadeur.

Article 3: Booking

3.1 Reservations may be made by telephone, e-mail, post or via the hotel’s website

3.2. The booking is considered firm on receipt of the agreed deposit.

3.3. Deposits paid are non-refundable in the event of cancellation less than 3 days before the date of arrival.

Article 4: Prices

 

4.1. Prices for services are quoted in euros and include all taxes (VAT and tourist tax).

4.2. Prices may be changed at any time, but bookings already confirmed remain subject to the rates in force at the time of booking, with the exception of tourist taxes in the event of a change to these by the competent authority.

4.3. Unless otherwise stated, breakfast is included in the room rate

Article 5: Payment

5.1. The balance of the stay is payable on arrival.

5.2. The following methods of payment are accepted: cash and bank cards.

Article 6: Cancellation

6.1. The Customer may cancel the booking free of charge up to 7 days before the arrival date

6.2. In the event of late cancellation or no-show, the hotel reserves the right to charge the full amount of the stay.

Article 7: Arrival and departure

7.1. Rooms are available from 4pm and must be vacated by 10am at the latest.

7.2. In the event of late arrival, the Client is requested to inform the hotel.

Article 8: Liability

8.1. The hotel is bound by a best endeavours obligation to provide the agreed services.

8.2. The hotel may not be held liable in the event of force majeure or the actions of a third party.

 

Article 9: Internal regulations

The Client undertakes to comply with the hotel’s internal regulations

Article 10: Disputes

Any dispute relating to the performance of this contract will be subject to Belgian law and to the exclusive jurisdiction of the courts of Neufchâteau.